We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy. Please review the following information regarding our return and refund process:
- Eligibility:
- To be eligible for a return, the item must be unused, in its original condition, and with all tags and packaging intact.
- Returns must be initiated within 30 days of the purchase date.
- Return Process:
- Please contact our customer service team to initiate the return process.
- You will be provided with a return authorization number (RMA) and instructions on how to return the item.
- The item must be securely packaged and sent back to us using a trackable shipping method.
- Refund:
- Once we receive and inspect the returned item, we will notify you of the status of your refund.
- If the item is approved for a refund, the refund will be processed back to your original payment method.
- Please note that it may take some time for the refund to be reflected in your account, depending on your financial institution.
- Exchanges:
- If you would like to exchange the item for a different size or color, please indicate this when contacting our customer service team.
- The exchange will be processed once the returned item is received and inspected.
- Non-Refundable Items:
- Certain items may not be eligible for return or refund due to hygiene reasons, such as undergarments or customized jerseys.
- Final sale items or items marked as "non-returnable" are also not eligible for return or refund.
Please note that the above information is a general overview of our return and refund policy. For more detailed information or if you have any further questions, please feel free to contact our customer service team.